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For the second time in three years, Desjardins Online Brokerage ranks “Highest in Investor Satisfaction with Self-Directed Brokerage Firms in Canada”, according to J.D. Power

What a perfect time for the Desjardins Online Brokerage team to receive this This link will open in a new tab. prestigious recognition ! This award recognizes the team’s daily commitment to client satisfaction.

The “J.D. Power 2019 Canadian Self-Directed Investor Satisfaction Study” examines investor satisfaction with their primary discount brokerage firm based on 7 key factors, in order of importance:

  • Interaction
  • Account information
  • Trading charges and fees
  • Product offerings
  • Information resources
  • Investment performance
  • Problem resolution

We are especially proud of ranking #1 in the account information and information resources categories.

Desjardins Online Brokerage received a score of 753 out of 1,000, which is 27 points above the industry average.

This recognition once again reflects the efforts and commitment of all Desjardins teams. Together, we always work in the best interest of you, our members and clients.

Marc Girard
Director, Desjardins Online Brokerage

Desjardins Online Brokerage received the highest score in the J.D. Power 2017 and 2019 Canada Self-Directed Investor Satisfaction Studies of investors’ satisfaction who use self-directed investment firms. Visit jdpower.com/awardsThis link will open in a new tab. .