Direct access trading enables you to establish direct contact with the exchanges and ECNs (electronic communication networks).

Day trading is an investment method that involves trading several times within the same stock exchange session whereas direct access brokerage is an investment service that provides direct access to the exchanges and parallel markets (ECNs).

ECNs are electronic communication networks that disseminate the price and size of open orders and match buy and sell orders for a given share.

Level I provides real-time quotes, including the highest price, lowest price, bid, ask, volume, price of the last transaction and any price variation. Level II indicates the depth of the market, allowing the investor to see orders behind the bid and ask for a given share.

As a client, you can download DDquotes to monitor up to 300 real time dynamic quotes simultaneously. Please ensure that your system meets the minimums specified in the System Requirements section.

In the Trading Platforms section, click on the platform of your choice and follow the downloading procedures at the very bottom of the page.

Yes, DDweb, DDplus and DDxtra have an utilisation fee. However, it is important to note that these fees can be waived depending on your monthly trading volume. To view the fees related to the platforms, please see our fees & commissions section.

 

All orders are treated individualy and on a daily basis. Therefore, if several orders for the same stock are sent during the day, the minimum commission is applicable on each order. As well, the minimum commission will be apply each day an order is partially executed.

At Disnat Direct, you have access to ECNs and market makers. This allows you to trade US stocks on the NASDAQ, NYSE, AMEX, OTCBB and the CBOE. You can also trade on the TSX Exchange, TSX Venture Exchange and the Montreal Exchange (options) in Canada.

Please see our System Requirements page for this information.

If you use the Internet regularly and got to this point on your own, then you have enough experience to use our site. You do not have to be a computer expert to successfully manage your own portfolio!

1. Click the right mouse button anywhere on the desktop, and then click on Properties.
2. On the Display Properties tab, click Settings.
3. In the Colours list, select the best colour setting available.
4. Move the Screen area pixel slider as far to the right as possible. Note the number of pixels.
5. In the Colours list, select the next lower setting. Move the Screen area slider to the far right and note the pixels available. Determine which setting gives you the best resolution. Remember, the more pixels, the better the resolution.
6. Select the colour setting that offers the best resolution. Click Apply. Windows will temporarily change your desktop.

If everything appears to be normal, click "Yes" when the system asks if you want to conserve these parameters. If a message pops up asking you to restart your computer, click "Yes".

In order to activate cookies, go in the "Tools" pull down menu and select "Internet Options". Then click on "Security". Then, move the slider all the way to the bottom, thus indicating to your browser that you accept cookies.

An inefficient computer or a slow Internet connection can reduce the direct access trading platforms' performance. Therefore, it is important to insure that they meet the minimum system requirements.

Please see our firewall technical support document. If you are experiencing difficulties with the Disnat Direct platforms, please do not hesitate to contact one of our Client Service Representatives at 1-866-873-7103.

The Disnat Direct platforms will not work with Windows Millenium Edition (ME). Windows XP or Windows 2000 is recommended.

Yes, but only if you do not meet the minimum trading requirements per month. To find out more about the additional fee, please see our fees & commissions section.

You must send us an email stating that you wish to have access to the TSX Venture Exchange.

In order to avoid quote fees for the following month, you must send us an email before the last day of the current month.

You need to send us an email stating that you want to have access to the Montreal Exchange (MX).

Yes, DDxtra and DDplus users can use a DDweb access to access their account using the same user ID and password. DDweb users can access their account just like usual. Make sure that the computer used meets the minimum system requirements.

Yes, as long as the computer satisfies the minimum system requirements. Also, make sure that you do not have a firewall or Internet security that would prevent any data transmission.

Please click here for all demo accounts.

In order to properly log out, you must click on log out. If not, you will not be able to log back in next time, until you call us at 514-842-0582 or 1-877-842-0582.

Only Canadian graphs on DDweb are delayed 15 minutes. Everything else is in real-time.

You can have a single log in for all of the accounts for which you have trading authorization. Trading volumes and applicable commissions for the current calendar month are based on the combined activity of all accounts linked to the same login ID during the preceding calendar month. For example, if you use DDweb and execute 12 trades in your own account and 4 trades your spouse's account, the commissions charged in both accounts will be at the preferred rate (max $9.95) and your platform fees will be waived.

Yes, but only by telephone. Extra charges will apply. Our platforms were developed for active stock and option traders.

Yes, but you must have a Canadian social insurance number and be a Canadian resident.

Yes, fund transfers, fund conversions, and RSP contributions are possible. Please visit the Fund Transfers section.

Confirmation slips are not sent by mail. You can access this section by going to the DDweb site in the Client Access section, and then the Confirmations section. From there you will be able to download your confirmations to your computer and print them, if you wish.

You should receive them around the 15th day of each month.

To change your password you must log in to the DDweb site and go to "Account Settings" under the Customer Service section. Input your new password and click Change Data.

Yes, you can modify all orders sent to the TSX. You can also modify orders sent to the US markets via ARCA.